Privacy Policy
Last updated: September 2026
Paint & Pearls Craft Boutique respects your privacy and is commited to protecting your personal information.
This Privacy Policy explains what information we may collect, why we collect it and why we use it.
1. Who we are
Paint & Pearls Craft Boutique is a trading name used by Rachel Elizabeth Hammond, a sole trader.
Email: paintandpearls@outlook.com
Telephone: 07917 842674
2. Information We May Collect
When you place an order, contact us or request a personalised product, we may collect information such as:
- Your name
- Billing and delivery address
- Email address
- Telephone number
- Order details
- Personalisation information
- Photographs or artwork supplied for an order
- Messages or correspondence between you and us
3. How We Use Your Information
We use you information where necessary to:
- Process and fulfil your order
- Create personalised products
- Arrange delivery
- Contact you about your order
- Respond to enquiries
- Deal with returns, refunds or problems
- Keep appropriate business and financial records
We will not use your personal information for purposes unrelated to our business withount and appropriate reason or legal basis.
4. Sharing Your Information
We may need to share limited information with trusted third parties where necessary to provide our services.
For example, your name and delivery address may need to be provided to a postal or courier service so that your order can be delivered.
We may also use payment providers, website providers and other service providers to operate our business.
We do not sell your personal information.
5. Personalised Photographs & Customer Images
If you provide a photograph for a personalised product, we will use it for the purpose of creating your order.
We will not use your photograph for advertising or social media without appropriate permission.
6. How Long Do We Keep Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including meeting legal, accounting and record-keeping requirements.
7. Keeping Your Information Secure
We take reasonable steps to protect personal information against loss, misuse, unauthorised access or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on the circumstances, you may have rights regarding your personal information, including rights to:
- Request access to information we hold about you
- Ask for inaccurate information to be corrected
- Ask us to restrict certain processing
If you have a privacy question, please contact us.
Email: paintandpearls@outlook.com
9. Cookies
Our website may use cookies and similar technologies.
Some cookies may be necessary for the website to operate, while others may be used for functions such as website analytics or preferences.
Where consent is required, appropriate choices will be provided.
10. Third-Party Websites
Our website may contain links to third-party websites, including platforms such as Etsy or social media websites.
We are not responsible for the privacy practices or content of third-party websites.
We recommend checking the privacy policies of those websites when using them.
11. Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business or website.
The latest version will be published on this page.
12. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
paintandpearls@outlook.com
07917 842674
Last updated: September 2026